George Cusack became a project management franchisee with Aspray in November 2018. After a long and successful career in the motor trade working in various management roles, George wanted to work for himself.
A year later we caught up with George to see how he found the Aspray recruitment process, what he has learned and his plans for the future.
A: The application process was extremely thorough and well thought out. It was a two-way process whereby they took the time to get to know all about my financial and non-financial motivators.
I was supported with completing a guided due diligence project and business plan specific to my chosen territory, this was invaluable in providing me with a good insight into not only the business, but also the insurance sector in which I would be operating.
A: The first claim I project managed was a fire claim for £35,000. The fire had started in one flat and had spread to the adjoining flat and the staircase.
I felt extremely satisfied once the reinstatement works were completed and, like anything you do for the first time, it was a learning curve.
A: There have been occasions where some insurance companies’ representatives have been difficult to deal with at times, although others have been helpful and friendly.
A: Working with contractors who you can rely upon to complete quality repairs is the key to success. In the early months, this was the biggest challenge I had to overcome.
A: I love the fact that every day is varied. I get to help people at what can often be an emotional and stressful time. I find it personally rewarding to see the home or business owner’s response and relief once the repairs are completed.
A: I would definitely do it again!
A: For me, it’s all about continuing to build a good team of contractors. As I continue to grow the business, the plan is to employ another person to support me with the day to day project management of my property damage claims.
Nathan and Sam Merritt are into their third year at Aspray (Sutton Coldfield) and are expanding further. We caught up with them to discuss their franchise and plans for the future.
George Masterton of Aspray Peterborough has been an example of a franchisee who has been able to hit the ground running straight away with a ready-made presence in his territory.
Iain Speedie, representing Aspray (Chester), is looking to make an impact in the local community by becoming the title sponsor of the Deeside Dragons Ice Hockey club.
Colin also plays a very important role within the Aspray network, offering mentoring and speaking to interested candidates on his experiences as an Aspray franchisee.
Perry Dawson is Aspray’s recently established franchise owner of the Colchester territory.
Jack Connor was an approved contractor for Aspray and he is now a successful Aspray franchisee himself.
Director of Aspray Luton, Barry Thurston, hosted a very successful launch event for the opening of his new local business.
Clive and Nathalie Hawkesley joined the Aspray network in September 2013.
It’s seeing people satisfied, happy and resolved and knowing that over the ten years you’ve helped people get back to their life. You see the homeowner, or policyholder satisfied and smiling, or you that the claims has caused them the minimum inconvenience, that’s what you have achieved for them.Roy Bowen
Since the start, I have taken part in the peer-to-peer support offered through head office. I feel it’s important to be engaged and involved with this type of support. I don’t want to see people in the network struggle and at the same time, it allows me the opportunity to learn and grow from others that do the same job in different ways.Jack Parkhouse
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