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InXpress Case Study
Introducing Traci Frost from InXpress in Kent.
Traci Frost talks to us about her InXpress business in Kent.
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established13 years
  • Current UK Coverage50%
  • Franchisee Support Staff10
  • Personal Investment Req.£15,000
  • Total Startup Cost£25,000
  • Office-based business locationYes
  • Business to business servicesYes
  • Part of a collaborative networkYes
Next Steps

Introducing Traci Frost from InXpress in Kent

Traci Frost talks to us about her InXpress business in Kent:

Traci Frost - KentWe chose to go the franchise route, because it is a proven fact that 96% of franchised models succeed. Also didn’t want the hassle again with all that’s involved with start up businesses!

What did you do before taking up a franchise?

We ran a successful DVD wholesale business working alongside Sony pictures, Warner Bros and Universal, supplying DVD to the retail sector, primarily BP Oil, Shell Oil and Total UK.

How did you raise the finance?

We raised the finance from previous business and the remaining from our bank the HSBC.

Have you done your training with InXpress? How did you find it?

We received 1 weeks training at head office, then continued call centre support until we felt confident enough to run the business on our own.

What is a typical day for you as a franchisee?

Primarily on a typical day we are making cold calls, following up with perspective customers (leads) and dealing with existing customer queries.

What are you enjoying about running your own business?

InXpress has given me not only financial security but it has made me a better business person it has also taught me to look at all angles of my business as opposed to just one or two. I.e. valuating others’ opinions and making them count towards successfully helping you run your business successfully.

What advice would you give to someone thinking of buying their first franchise?

  1. Allow for 3-4 months cash flow because your franchise can and does grow very quickly.
  2. If you are particularly entrepreneurial, I think a franchise is a good bench mark to allow you to work for yourself. Some would question a franchise model as not having complete control over your business. But with InXpress the pros far out weigh the cons, because often when you are working for yourself; you may not be making the best decisions for your business based on the fact that you may not have a support network or input from others. Where as with InXpress, the mistakes have already been made and rectified. So now, both new and existing franchisees can reap the rewards from a successful business model.
  3. My personal advice for somebody questioning whether to purchase InXpress as opposed to a Subway or Dominos etc. Is that immediately this business is not a ‘Shop mentality business’ i.e, purchasing stock, stock taking, counting your takings from the cash register at the end of the day, running staff, organising staff rotas and most importantly relying on your customer to come to you! Even McDonalds requires all of the above! With InXpress your income is residual! And if you want to earn £5,000 a month or £50,000 a month that’s your decision. InXpress is truly a business that can keep growing and growing. There isn’t one business that immediately springs to mind that gives you a residual income. With InXpress that does, you don’t have to rely on the customer coming to you and you can decide how much you want to earn!

What are your plans for the future?

We are just purchasing our next franchise in the United States.

To find out more information about an InXpress Freight Franchise just click below to request your FREE franchise information pack

How Being Made Redundant Pushed Steve Abbott Into His Dream CareerHow Being Made Redundant Pushed Steve Abbott Into His Dream Career

Some people dream of owning a business. Few people step out to achieve it! Steve Abbott, with the support of the InXpress franchise, saw his career dream come true!

A decade of success at InXpressA decade of success at InXpress

Rob Williams will soon be celebrating 10 years of success with InXpress.

Kully Sahota has been running his InXpress business in Peterborough since 2012Kully Sahota has been running his InXpress business in Peterborough since 2012

As one of the youngest franchisees in the InXpress network, Kully Sahota has certainly proved that age has no limit!

Meet Neil Hatt from InXpress in BirminghamMeet Neil Hatt from InXpress in Birmingham

Neil Hatt talks to us about running his business in Birmingham, why he chose InXpress and his plans for the future

What Our Franchisees Say

With InXpress you don’t buy or sell stock so the business has low overheads and you don’t lose money on damaged stock. You’re selling the services of world branded products and it’s much easier to sell DHL services than white van. E-commerce is booming at the moment because more and more people are now buying online.Craig Atkins, Reading franchisee since 2007

I chose to franchise with InXpress because it’s like someone’s got their arm around you. I also liked the fact that you didn’t need a lot to run the business. You can run it from home, an office or anywhere in the world as long as you’ve got an internet connection.Kully Sahota, Peterborough franchisee since October 2012

InXpress gives you a business concept and plan that you can run with. All you need is the right work ethic to deliver and make the business successful. There’s a model in place so you don’t have to reinvent the wheel – that was the biggest attraction for me.Lendy Mazur, Salisbury franchisee since February 2013

Why Choose Us

High income potential

No inventory, no warehousing, minimum overheads

Low entry cost

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