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Aspray News
Aspray franchisees have their customer’s best interests at the forefront of their business.
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established9 years
  • Current UK Coverage60%
  • Franchisee Support Staff8
  • Personal Investment Req.£15,000
  • Total Startup Cost£37,500
  • Territory-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

Leadership Is Action, Not A Position

26th October 2017

Leadership Is Action, Not A Position

Aspray Richmond

Aspray have their customer’s best interests at the forefront of their business. Aspray’s appointed representative (franchisees) specialise in project managing property damage insurance claims from inception to completion of repairs. They regularly receive feedback from their customers at the point of completion of a claim.

Justin Gudgeon and Grahame Dean, directors of Aspray Richmond, joined the Aspray network a little over 3 months ago.

"Making sure that our clients are extremely satisfied with our service during each stage of the claims process is of paramount importance to us."

Aspray encourage several areas of feedback from policyholders including, but not limited to, their attitude towards a policyholder’s needs, quality of workmanship and an overall opinion.

Below is feedback from a recent policyholder relating to Aspray Richmond:
"The Aspray management team where highly efficient and the site staff (sub-contractors) where outstanding."

When asking the policyholder to give Aspray Richmond a rating from 1 very dissatisfied, to 5 very pleased across different areas of service, Justin and Grahame received 5’s across the board.

A final word from James Whittle, Aspray Managing Director:
"There is nothing fancy about our excellent customer service, it’s just continuous and ingrained into our day to day activity. We always strive to take care of our customers as if they are a member of our family."

Find out more about Aspray franchise opportunities by clicking below

Entering the Franchise Sector with Little or No ExperienceEntering the Franchise Sector with Little or No Experience

14th November 2017

An Aspray discovery seminar gives you an opportunity to see the high-income opportunity available.

Aspray Deal With Claims After Weather WarningsAspray Deal With Claims After Weather Warnings

21st August 2017

Paul from Aspray in Manchester North has managed a flood claim on behalf of a local policy holder after a Yellow Weather Warning.

What Our Franchisees Say

I now have much more control over my day which means that I can take time out to ferry the kids around or go to their school play.Bernadette Lloyd

Why Choose Us

Aspray Claims Management franchisees enjoy a business that involves no cold calling, very low overheads (you can work from home), flexible working days and a high level of demand

Positive cash flow, no minimum fees and high margins make this a business for the true entrepreneur who can see that Aspray will deliver a rapid and high rate of return

Every franchisee receives comprehensive support from Aspray's national operations centre and a dedicated team of field support personnel

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