31st January 2019
A packed auditorium at the 12th annual Caremark conference was held spellbound as a revolutionary new care system was revealed to Caremark’s network of franchisees. With the theme being “Inspiration – taking it to the next level”, they were not disappointed.
People from across the franchise network had travelled to the Marriott Forest of Arden Hotel in Warwickshire to enjoy a day full of exciting and inspirational speakers, with the top billing being the launching of Caremark’s new home care system.
The brainchild of founder and CEO Kevin Lewis, this revolutionary way of delivering home care called PatchCare®, was trialled in West Sussex during the last 10 months and reported extraordinary results, delivering significant success for both clients and franchisee.
Caremark, the largest privately-owned care franchise in the UK, is now excited to be rolling out the system across the rest of its 100-plus offices. Some of the positive outcomes include:
PatchCare® is a pioneering system which harnesses the positive aspects of both residential care homes and in-home care services. The results are speaking for themselves – the Sussex-based office which piloted the system received an OUTSTANDING rating from the CQC on its first inspection since implementing PatchCare®, placing it in the top 2% of adult social care providers.
The bumper conference day programme included motivational speaker Ellis Watson and speakers from UKHCA, CQC, as well as best practice sessions from franchisees.
After a short break to prepare themselves for the Fire & Ice theme, the glittering gala awards dinner entertained the delegates late into the night.
The 11 winners of 13 awards were recognised as best in class, with positive, forward-thinking attitudes enabling them to build strong teams, maintained a level of growth which set themselves apart from other similar businesses, and providing consistently excellent care.
Sue Hills and Sarah-Louise White are celebrating a fantastic start to 2019, after Caremark Mid Sussex & Crawley took home not one, but two, industry-recognised awards. Sue, Sarah and their team have been crowned as best office in the South-East region and scooped the ‘Special Contribution’ Award for their work in trialling PatchCare®, seeing off competition from over 100 Caremark offices in the UK.
"These awards are a testament to our incredible team and the hard work they put in every day. This truly was a group effort, and something we’re proud to celebrate collectively. By putting our clients’ needs at the forefront of our business, we’ve built a compliant and compassionate culture and we’re passionate about maintaining this standard. We speak on behalf of the team when we say that this is just the beginning. Our focus was to build a strong team and provide an impeccable standard of care, right from the get-go. We’ve achieved all that and more".
"It’s been incredible to watch our franchisees go from strength to strength and we are very proud to work with such compassionate and professional providers. They’re all great examples of all that is right within the care sector."
5th November 2019
A virtual dementia tour paves the way for better dementia care.
29th August 2019
For the fifth year running, Caremark offices across the UK have featured in the Top 20 Home Care Awards 2019.
20th August 2019
Sareet Shah, Priya Desai and their team at Caremark East Hertfordshire & Broxbourne have been rated ‘Outstanding’ by the Care Quality Commission.
23rd May 2019
Meet Hannah Drury who has scooped five awards in just over three years!
16th April 2019
The team at Caremark Plymouth are celebrating after receiving an outstanding rating from the CQC.
9th January 2019
Beating off bigger and longer-established brands Caremark has achieved 7th place in Elite Franchise’s Top 100 list.
8th January 2019
Caremark welcomes Alan Frew and Sharon Kemp to their Head Office team.
I researched various sectors before reaching the decision that domiciliary care offered the sustainability and a straightforward business model which allowed for positive cashflow and personal reward.– Charles Folkes, Caremark Redcar & Cleveland
Since I joined, Caremark has done everything they promised they would do. The support has always been there and Kevin Lewis has even come out and given me a morale boost when I've needed it.Amarjit Gill, Caremark Redditch & Bromsgrove
After doing some research, there was really no doubt in our minds, that the only choice we would be happy with would be Caremark, given the emphasis on care and not profit.– Richard Magrath, Caremark North Down, Ards & Belfast
CEO and founder of Caremark Kevin Lewis has over 25 years of experience in the UK home care sector
A strong ratio of 15:1 between franchisees and Regional Support Managers