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Caremark
Caremark Management Franchise owners are responsible for the management and development side of their Care Services Business. Therefore no care experience is required!
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established8 years
  • Current UK Coverage60%
  • Franchisee Support Staff26
  • Personal Investment Req.£30,000 approx
  • Total Startup Cost£29,750 approx
  • Office-based business locationYes
  • Business to consumer servicesYes
  • Franchisee employs staffYes
Next Steps

Caremark is a white-collar management franchise, focusing on the huge home care market in the UK.

Caremark is proud to be a wholly UK owned and operated home care franchise with an established and successful UK based network.

As a franchisor they seek to be responsive to the changing needs of homecare.  This has led us to add to our existing award-winning system of home care by creating an innovative approach to supporting people, primarily to address the growing problem of loneliness.  This we call PatchCare®.  By creating communities through care, vulnerable people receive the best of both worlds – great care at home and ongoing companionship.

What are the main services the business offers?

Caremark provides tailor-made, high quality care and support to people of all ages, abilities and ethnicities through its network of UK and international offices. Their services include support with personal care and other daily tasks such as light housework, meal preparation, as well as companionship, medication assistance, live-in care and children’s services, accessing the community, social and leisure activities, and support with attending important appointments.

Caremark Management Franchise | Care Services Business

How does this company stand out from competitors?

Caremark is proud to be the only British privately owned and operated home care franchise which has an established and successful UK based network.

Caremark's proven home care business formula works because it provides people with the option to receive excellent care at home in a form tailored to the needs of the individual.

Caremark have the lowest management fees in the sector: Whereas their main competitors will take upwards of 7% in management fees, they keep their fees at a sector low value of just 4.5%, while providing a high quality service to their franchisees.

There are great opportunities from multiple income streams, including from PatchCare®, their revolutionary new way of delivering care.

Caremark also focus on staff retention, with an internal culture campaign promoting their values and aimed at ensuring the care staff feel valued and, in return, want to stay.

Caremark ranked 7th in the Elite Franchise Top 100 franchises 2019. Alongside this, numerous offices and individuals across our network regularly win care and franchise awards, with our youngest franchisee Hannah Drury, Caremark (Sutton) scooping yet more business awards this year.

Caremark Management Franchise

What experience should I have, or qualifications?

Caremark are looking for professionals who have management experience, are ambitious, have a real desire to build a sustainable, successful business in their local community. You must have a passion for the industry, have good communication skills and enjoy meeting with people and networking.

Where will my business be based?

You will be operating from your office, based in your designated territory. Part of the support offered in the initial stages is working with the regional development manager to find a suitable office.

Caremark Management Franchise | Care Services Business

What are my main activities as a franchisee?

  • Business development.
  • Developing contacts with the local authority, NHS discharge teams, other key stakeholders in your community.
  • Marketing the business.

You will recruit a care manager who will look after the operational side of the business, including the recruitment of care staff and overseeing the delivery of care. They will maintain a quality and compliant service and oversee the training.

What training is provided?

You will attend a 10-day programme, with 8 days classroom-based and 2 practical days (one day at a franchisee’s office and one day training on software), giving you the knowledge you need to set up a successful Caremark franchise. The training focusses on legislation, policies and procedures, suppliers, finance, PR and marketing.

Caremark Management Franchise | Care Services Business

What is the total start-up cost of the franchise and what does it cover in summary?

£100,000. This covers the franchise package (£29,750 + VAT) and the 12 months working capital (around £65,000).

How much personal funding do I require and can I obtain funding?

£30,000 personal funding. Caremark have strong partnerships with a number of leading high street banks, who will normally lend around 70% of the total investment required, subject to a satisfactory business plan.

How do I get clients?

By promoting your services to the private market and developing relationships with your local authority, NHS discharge teams, and Clinical Commissioning Groups (CCGs). You will be supported with this as part of the support Caremark offers.

Caremark Management Franchise | Care Services Business

What financial rewards can be achieved?

You will gain entry into a specialised growing market which is already worth approximately £21bn and is still expanding fast. Their most successful franchisees can demonstrate £1M turnover within 3 years.

What flexibility is there to achieve a better work/life balance?

Once the business is established and a good staffing structure is in place, many franchisees find they are able to set their own schedule, have more opportunities to take holidays and spend quality time with their families.

Can I sell my business in future?

Yes, you can sell your business at any time, throughout the 7-year term of the franchise agreement. The business is built with aim of it having a saleable value in the future. Caremark can assist you with the resale process and they will need to approve any prospective purchasers.

Why buying a Caremark Management Franchise could be the right choice for you:

  1. Caremark's team provides support to more than 100 offices at a 3:1 ratio
  2. Caremark have the lowest management fees in the sector
  3. Award winning training of the proven Caremark formula and systems
  4. Great opportunities from multiple income streams
  5. Increasing demand for high quality, bespoke home care

Find out more about the Caremark Management Franchise, the award-winning Care Services Business. Click below now!

What Our Franchisees Say

Since I joined, Caremark has done everything they promised they would do. The support has always been there and Kevin Lewis has even come out and given me a morale boost when I've needed it.Amarjit Gill, Caremark Redditch & Bromsgrove


After doing some research, there was really no doubt in our minds, that the only choice we would be happy with would be Caremark, given the emphasis on care and not profit.– Richard Magrath, Caremark North Down, Ards & Belfast


I researched various sectors before reaching the decision that domiciliary care offered the sustainability and a straightforward business model which allowed for positive cashflow and personal reward.– Charles Folkes, Caremark Redcar & Cleveland


Why Choose Us

A strong ratio of 15:1 between franchisees and Regional Support Managers

CEO and founder of Caremark Kevin Lewis has over 25 years of experience in the UK home care sector

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