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Graham and Alison Livingston launched Caremark Plymouth in 2012. The team are now celebrating after receiving an OUTSTANDING rating from the CQC.
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established8 years
  • Current UK Coverage60%
  • Franchisee Support Staff26
  • Personal Investment Req.£30,000 approx
  • Total Startup Cost£29,750 approx
  • Office-based business locationYes
  • Business to consumer servicesYes
  • Franchisee employs staffYes
Next Steps

Outstanding Rating for Caremark Plymouth

16th April 2019

Outstanding Rating for Caremark Plymouth

Former engineer Graham Livingston launched Caremark Plymouth with his wife, Alison, a qualified Occupational Therapist, in 2012. Since then, they and members of their team have received several awards for the exceptional care they deliver and the technology innovations they have implemented.

The office has also been placed among the Top 20 Home Care Providers in the South West of England by a public vote in 2018.

Graham and Alison Livingston have built a fantastic team who are passionate about delivering exceptional care and support to their clients. They truly embody the Caremark brand and the values we stand for: compassion, professionalism and integrity.

Care workers were commended for their exceptional work. In particular, the inspector acknowledged two specific cases of exceptional support.

The first instance saw one care worker helping a client plan a funeral for a loved one, when there was no one else for the client to turn to. The second example was when a care worker fostered a client’s pet until they were well enough to resume caring for it on their own.

Commenting on the ‘Outstanding’ rating, Graham said:

"This result is a real testament to their dedication to providing a great quality of care to vulnerable people living in the area. I’d particularly like to thank my care manager, Karen, for all that she has done to continually go above and beyond to ensure our team feel supported. Nothing is ever too much trouble for her and her dedication to our clients is so admirable. I’m so pleased to celebrate with her, the office staff and our care workers.

It’s a wonderful feeling to come to work every day and be surrounded by people who are so committed to providing outstanding care in the community. Our care workers do incredible things, every day, so they truly deserve the recognition for their continued dedication to providing quality care. Improving the lives of our clients each day brings a huge sense of wellbeing. I think it’s important to take a step back once in a while to recognise our achievements and this rating from CQC is one of those chances."

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What Our Franchisees Say

After doing some research, there was really no doubt in our minds, that the only choice we would be happy with would be Caremark, given the emphasis on care and not profit.– Richard Magrath, Caremark North Down, Ards & Belfast

Since I joined, Caremark has done everything they promised they would do. The support has always been there and Kevin Lewis has even come out and given me a morale boost when I've needed it.Amarjit Gill, Caremark Redditch & Bromsgrove

I researched various sectors before reaching the decision that domiciliary care offered the sustainability and a straightforward business model which allowed for positive cashflow and personal reward.– Charles Folkes, Caremark Redcar & Cleveland

Why Choose Us

CEO and founder of Caremark Kevin Lewis has over 25 years of experience in the UK home care sector

A strong ratio of 15:1 between franchisees and Regional Support Managers

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