21st December 2018
Karl Sandall oversees the UK franchise network of over 200 franchises, who look after 70,000 clients with a collective fee bank of £46 million, as well as a growing network in the Republic of Ireland and Australia. Karl says:
This year, cloud-based technology, Making Tax Digital and advisory services have dominated the thoughts and actions of the accountancy world. As a leading and dedicated franchisor, we have invested a huge amount of time and resource to research, evaluate, recommended and train the network on new software and innovations that we believe will be of benefit to franchisees and their clients.
We have rolled out a new, comprehensive software estate, which includes TaxCalc, Practice Ignition and Receipt Bank. The purpose of this was to ensure we had an up to date, scalable and suitable software estate which was fit for the future, enabling us to reduce the duplication of data entry and streamline data entry processes. Going forward, the software ensures we can offer a market-leading service to our franchisees and their clients.
We also launched two new insourced services for our network – payroll and tax. With pricing proving to be a significant barrier to delivering tax advice, providing this service will mean we can reduce delivery costs and provide better value for our clients and franchisees. There aren’t just benefits for existing clients – tax and payroll services are highly marketable for our network.
National TV Advertising
2018 saw us launch the first national television advertising campaign for TaxAssist Accountants, showcasing our brand and the locations available to small business across the entire UK. We also believe this is the first time an accounting firm has advertised on TV across national channels in the UK, so a first for the industry. This level of coverage for our brand has meant lead generation for our franchisees remains strong, with us due to hit more than 9000 qualified leads in December which is another record broken.
2018 saw the awarding of the remaining Master Franchise license for Australia, with Steve Herlihy and Tricia Kingston opening their flagship shop in central Perth while also starting to promote the franchise opportunity. Terry Murphy & Celeste Godwin continued their success on the East Coast of Australia, with five new franchisees recruited so far this year. The Republic of Ireland continues to perform exceptionally well. In the last 12 months we have seen double-digit sales, client and fee bank growth.
This year, we met with parties interested in developing TaxAssist in Canada and the USA. A lot of careful planning and market research has gone in the US and Canadian markets, and we believe the opportunity for the TaxAssist Accountants brand is significant.
Support Centre Expansion
To cater for the expansion of services and our international growth, the Norwich-based Support Centre has doubled in size to 10,000 square foot. We chose to move our Support Centre to Broadland Business Park with an eye on expanding when the need arose, and with the many exciting UK and global developments ahead for the TaxAssist network, the time was right as we continue to grow our existing team of 45 highly-experienced staff.
We were proud to be named, once again this year, as finalists for the British Franchise Association (bfa) Franchisor of the Year. I would also like to congratulate my colleague David Paulson, Global Recruitment Manager, who has successfully been elected onto the bfa Board of Directors. A position of much standing and influence. We also received 5-Star Franchisee Satisfaction, following an independent franchisee survey, for the 6th year in a row, one of only four franchises that can say this. Our network performance remains strong and we are currently 22nd in the highly regarded Accountancy Age Top 50+50 industry league table.
We’ve seen some real franchisee success stories in 2018, with the second million-pound TaxAssist practice sale in Central London being a highlight. We’ve had many shop launches this year, all over the UK, and seen Keith Loader in Northampton celebrate 20 years with us. Eight franchises also celebrated 15 years with us. We saw excellent numbers of people visiting our Support Centre for Discovery Days, and 19 new franchisees joined us in 2018 – 14 new, 3 resale and 2 new partners.
TaxAssist Accountants continues to be a real success story and I’m so pleased to have supported hundreds of franchisees to grow substantial practices and gain financial independence, creating hundreds of jobs as a result.
The small business and self-employed market continue to grow each year, as do the complexities and requirements on them with regards to their financial reporting.
Our growing, visible network of specialist small business accountants is ideally placed to benefit from the opportunities that change is bringing. There is scope for a further 200 franchises around the UK – do contact us to see if your preferred area is available. These are exciting times to be a TaxAssist Accountant.
13th December 2018
David Paulson has been announced as a new British Franchise Association board member at its Annual General Meeting.
11th December 2018
Six new franchisees joined TaxAssist Accountants in November 2018.
29th November 2018
An independent franchise satisfaction survey reveals outstanding results yet again for this leading tax and accountancy franchise.
19th November 2018
TaxAssist Accountants once again provided its franchisees with personalised versions of the Budget 2018
15th November 2018
Group Commercial Director Daren Moore FCCA presented a new ‘Our Services’ document, setting out the huge range of services clients can access through the TaxAssist Network.
16th October 2018
Sam Skyring is celebrating one year on in her role as Franchise Development Manager for TaxAssist Accountants.
4th October 2018
The TaxAssist Group has expanded its Support Centre, moving into a second suite at Bankside 300 on Broadland Business Park.
21st September 2018
TaxAssist Accountants’ continual growth has seen them remain at 22nd in the AccountancyAge Top 50.
20th September 2018
Lincoln-based Terry Peachman’s team have been named one of ten runners-up awarded for their forward-thinking proactive service.
14th September 2018
A mix of new franchisees, partnerships and resales recently completed their 6-week initial training course.
7th September 2018
Kashif Anwar has recently celebrated the opening of his first TaxAssist Accountants shop in London.
24th August 2018
Richard Brookes has recently celebrated ten years as a TaxAssist Accountants franchisee, moving to a larger shop and the opening of a second shop.
13th July 2018
TaxAssist Accountants in Australia celebrated its inaugural Annual Conference in June 2018.
6th June 2018
Sixteen years after joining TaxAssist Accountants, David Dixon and his team have put down roots for long term growth.
24th May 2018
TaxAssist Accountants has announced a strategic partnership with Receipt Bank, the award-winning bookkeeping automation platform.
18th May 2018
TaxCalc wins the contract to be the accountancy software partner for TaxAssist Accountants.
15th May 2018
Franchisees, partners and staff helped make this year’s TaxAssist Accountants’ Conference its most successful yet.
4th May 2018
TaxAssist Accountants has invested in a TV advertising campaign to raise brand awareness as part of the national marketing package offered to its 200-stong franchise network.
“I now have over 400 clients, which generate an income and flexibility in how I work that could not have been achieved on the corporate ladder I stepped off. Further, I know that the practice will be a valuable asset for my future when the time is right. The shops, my marketing, and the initiatives of the TaxAssist Team, have proved invaluable in helping me to build a substantial practice.”Alex Smith - Franchisee in Peverell & Plymouth
"I chose a franchise because I lacked practice experience and had no knowledge of sales or marketing myself or a business. I wanted the support that I would get from a network of accountants, a working model and best practice guidance. TaxAssist Accountants was by far the best franchise that I looked into. "Cheryl Hopkins - Franchisee in Tamworth & Nuneaton
"I knew of the high reputation of the management team, the strength of the brand and business model, supported by many awards. I carried out a high level of initial research before committing to a Discovery Day. After meeting the team on that day I was convinced this was the right opportunity for me."Lloyd Evans - Franchisee in Kingswinford & Wolverhampton
The UK's leading tax and accountancy franchise
One of only four franchises to receive 5 star franchisee satisfaction for 5 years running
Running your own practice enables you to take a good income and simultaneously build an asset for your future