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Healthcare Practice Case Study
Introducing Lynda Buntin from WPA Healthcare Practice.
Lynda Buntin was recently named as WPA Healthcare Partner of the Year and talks about her business in Northampton and Peterborough.
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established12 years
  • Current UK Coverage80%
  • Franchisee Support Staff15
  • Personal Investment Req.£4,500
  • Total Startup Cost£9,200
  • Home-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

Introducing Lynda Buntin from WPA Healthcare Practice

Lynda Buntin, recently named as WPA Healthcare Partner of the Year, says:

"My WPA mentor told me: 'Persistence is incompatible with failure', and I apply that to my business 100 per cent. Combined with WPA's strong product offering, efficient back-up, and support for Healthcare Partners to grow their businesses, persistence has helped me increase my client numbers five-fold in four years."

WPA - Lynda BuntinLynda, who covers the Northampton and Peterborough area, says:

"When I bought the business in 2009 it was providing insurance for 200 people. Now we insure over 1,000. Friends said I was mad to leave my job as a company secretary and apply for a Healthcare Partnership but I thought, 'If I can make this work in a recession, WPA must be a good business'. Now I know I was right."

Lynda had no insurance industry experience but her background helped. She says:

"As a company secretary I purchased corporate health insurance so I understand customer's concerns. I have run my own businesses so I know the pressures they face."

She also attributes much of her success to networking.

"I attend business networking events twice weekly," she says. "I enjoy meeting local business people and have become known as someone to go to for reliable health insurance advice. Initially much of my business came this way but now more comes from referrals, and I expect that to grow."

Local accountants, financial advisors and human resources professionals also refer clients to her.

"It helps that WPA is different from most insurers," she says.

WPA is a not-for-profit organisation that will tailor plans to suit customers, and premiums are based on the claims experience of its whole policyholder community, so customers making a claim do not suffer huge premium hikes.

Lynda believes her extraordinary high levels of customer retention are not only down to her passion towards customer care but more so because WPA looks after their customers incredibly well!

If Lynda's story inspires you to find out more about the WPA Healthcare Practice then just click below

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For Matt Trapnell WPA Healthcare has led to a fulfilling second career.

David O'Toole is a Member of the WPA Healthcare Partner TeamDavid O'Toole is a Member of the WPA Healthcare Partner Team

Meet, David O'Toole, a member of the WPA Healthcare Partner Team.

Meet a member of the Healthcare Partner TeamMeet a member of the Healthcare Partner Team

Mark Tomlinson joined WPA in September 2010 as a franchisee in the South West.

A day in the life of Gavin Flaxman, WPA Healthcare PartnerA day in the life of Gavin Flaxman, WPA Healthcare Partner

Gavin Flaxman joined WPA as a Healthcare Partner in 2013 and is based in central Surrey.

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Seven years ago Phil Arnold became his own boss as a WPA Healthcare Partner.

Wendy Pake has built a successful career as a partner with WPA.Wendy Pake has built a successful career as a partner with WPA.

"The WPA opportunity attracted me. I had no medical or sales background but I knew I was good with people and felt I could provide advice."

'Customer care makes Dan the best in the business'"Customer care makes Dan the best in the business"

Uckfield man and WPA partner, Dan Wade says that looking after his customers has been the key to his success.

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Discover what your life could be like as a WPA partner through Uel Campbell.

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When Robert Westhorp set off for The British Franchise Exhibition in Manchester five years ago, he had no idea that he would meet a former supplier and eventually join the company.

A Day in the life of WPA Partner - Lorna SmithA Day in the life of WPA Partner - Lorna Smith

"There’s far more to being a partner with WPA Health Insurance than selling insurance policies", find out from WPA partner Lorna Smith

What Our Franchisees Say

I took up my Healthcare Partnership 7 years ago. It has been one of the most enjoyable and rewarding stages of my career. I have grown my customer base and income substantially year on year and my husband and I now run 2 franchises. We have found them to be an innovative, supportive and generous franchisor.Tina Kemp, Account Director, Mentor & Healthcare Franchisee

Attending an Open Day and seeing the slick and technologically advanced operation behind the scene convinced me I was making the right choice. By the time I left the Open Day, I had made up my mind that WPA was a company which lived the business values that matched my own.David Rollock – Healthcare Partner since September 2014

The Healthcare Practice is unique… I’ve never worked with a company that look after you so well. Joining them was the best decision I have made in my life, hand on heart.Bob Grace, Board Chairman

Why Choose Us

Award winning customer service

A not for profit organisation that really cares about customers

Build a solid and sustainable long-term business

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