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Maid2Clean Charters More Success

22nd May 2010

"Our focus on growth depends on our ability to offer a service that is highly efficient, personal, professional and fair in our dealings with clients." - Mike Hanrahan, Maid2Clean

In line with industry best practice, Maid2Clean continues to set the pace in the industry by announcing a Charter for Franchisees.

Franchisor Mike Hanrahan stated “Our focus on growth depends on our ability to offer a service that is highly efficient, personal, professional and fair in our dealings with clients. This Charter sets out to help us to do that.”

Maid2Clean Charter

High quality, friendly, efficient customer service is our goal.

Our commitment to you:

We will treat you with the utmost courtesy and respect at all times
We aim to return your voice messages within 1 working day.
We aim to acknowledge your emails within 24 hours.
We will use plain language and avoid jargon at all times.
We will take pleasure in answering your calls personally
We will protect your personal data at all times
We will carry out our contractual duties with efficiency and enthusiasm
We will welcome your comments and suggestions
We will review our service achievements each year

Please help us to help you

Please treat our employees and cleaners with courtesy and respect at all times
Please provide all appropriate information to enable us to deal with your enquiry quickly and effectively.
Please let us know in advance if you need to cancel or rearrange a pre-arranged appointment.

To find out more information about Maid2Clean
simply complete the form below

Maid2Clean Franchise News

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Maid2Clean Announces its 2011 Discovery Days
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Maid2Clean announces Trainee Manager appointment – Jodie Buckley
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Maid2Clean is delighted to announce the appointment of Jodie as their Trainee Manager to be based at head office