Suit the City Franchise

Returning Customers are the Key to Success for Tony Carr

3rd February 2017

Suit the City franchisee Tony Carr has reported that the average spend by clients is up 15% year-on-year.
Returning Customers are the Key to Success for Tony Carr

Tony Carr

As Suit the City enters its tenth year, Franchisee Tony Carr has reported average spend by clients is up 15% year-on-year. With 40% of his business from his regulars, Tony has time to go out to find new clients to grow his business as it enters its third year of trading.

Tony is clear that returning customers are a result of his excellent customer service and his reputation for delivering high quality tailoring at reasonable prices.

Tony states:
"Happy clients are my biggest asset, these clients have become friends, it is a joy to serve them and as their trust in me builds, they are inclined to splash out on a few extras".

One of his clients, Andy, sums it all up:
"Never have I ever had a more comfortable shirt on my back than after I visited Tony. Heading to my fitting I assumed I was in for a pretty mundane experience as I am not your ideal shopper. However, with Tony I was proved wrong; the process was fantastic from choosing my buttons and all other details. A true eye opener to how tailoring should be done. I’ve never experienced a more efficient but relaxed service. Everywhere I go I received compliments on his garments".

Sallie Belton, Director of Suit the City adds:
"Clients thoroughly enjoy the buying experience at Suit the City, they regularly say how different it is to ‘normal shopping’. We take the time to get to know them, their likes and dislikes and when we ask them why they come back, they tell us that it is the quality of the products and the service, plus the fun involved in choosing their unique items".

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Suit the City Franchise News

Sizzling Summer For Suit the City
11th September 2017
Suit the City has enjoyed a spectacular summer season.

Regency Splendour For Suit the City in Bath
2nd June 2017
Suit the City are delighted to announce the launch of their Bath Studio.

The Fashion Revolution
21st March 2017
There is a revolution going on in the fashion industry and Suit the City is leading the revolution.

Knowledge Is Power For Suit the City
16th March 2017
Suit the City are proud that their pre-occupation with attention to detail is paying off.

Suit the City Reports Booming Business
24th January 2017
Menswear is a booming business in the UK with growth in 2015 up 4.1% in just one year.

Suit the City Franchise

Further Information

Franchise Information

BFA Membership Status
UK Years Established
4 years
Current UK Coverage
Franchisee Support Staff
Personal Investment Req.
£10,000 approx
Total Startup Cost
Home-based business location Home-based business location
Business to consumer services Business to consumer services
Franchisee operates individually Franchisee operates individually

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