Signs Express Franchise

Meet Signs Express Franchisee John Miller-Wilson (Bristol)

17th February 2012

Originally opened in 2004, John has been centre owner since 2007 and now employs seven staff from his 2200 sq ft unit based on Avonbank Industrial Estate.

Originally opened in 2004, John has been centre owner since 2007 and now employs seven staff from his 2200 sq ft unit based on Avonbank Industrial Estate.

What did you do prior to becoming a Signs Express franchisee?

Signs Express FranchiseProduct manager for Capita – I was responsible for the design and development of a large computer application sold to local government. This involved managing teams in Asia and India so I travelled a lot!

What made you decide to buy an existing franchise?

I bought into Bristol as an area. Bristol is the tenth largest local economy in Britain and yet the Bristol branch was no where near as successful as branches in much smaller towns – there was and still is loads of scope to grow here.

The brand also attracts regular national work which more than pays for the fees; only this morning I have been asked by a Belfast-based company to quote on a large re-branding in Bristol. They were upfront that they need great service at a reasonable price and were confident from past dealings that this is what they would get from Signs Express.

How has your own business progressed or expanded since you launched?

We enjoyed fairly quick success and were 250% bigger than when we bought into Bristol. The recession has slowed all that down, but I can really feel our reputation growing locally and I think 2012 will be another year of solid progress.

What has been your biggest order to date or who has been your biggest customer?

We have had two orders of over £50k each. We work for a brace of large household brands but are bound by confidentiality agreements to not say who!

Where would you like to see yourself in 10 years?

That’s interesting because if you had asked me three years ago I would have said looking to retire. It’s a long way out and things may change, but I will probably be a Signs Express franchisee albeit with one of my staff running the centre on a daily basis.

“Signs Express is a perfect example of all that is good about franchising: they are board members of the British Franchise Association (BFA) and look to take a supportive rather than dictatorial stance with their franchisees, which was important to me.” - John Miller-Wilson, Franchisee, Signs Express (Bristol)

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Signs Express Franchise Case Studies

Introducing Mark Kendall from Signs Express Southampton
22nd April 2013
Mark Kendall took over Signs Express Southampton for a career change. In two years he has almost doubled the turnover of the centre. We...

Introducing Ken Bevis from Signs Express Grimsby
25th March 2013
Ken Bevis is one of the first members of the Signs Express network he has successfully owned and operated Signs Express in North and North...

Introducing Anne Hitch who is Managing Director of Signs Express in Peterborough
21st February 2013
We spoke to Anne Hitch about her career path and what qualities she believes makes her successful in her Signs Express business

Meet Signs Express Franchisee (Exeter) Nick Baxter-Sibley
22nd February 2012
Originally opened in 1995 husband and wife team Nick and Marion Baxter-Sibley now employ ten staff at their 2000 sq ft unit based on...

Meet Signs Express (Gateshead) Franchisee Malcolm Lant
21st February 2012
Originally opened in 1998, Malcolm has been Signs Express centre owner since 2005 and now employs six staff

Meet Signs Express (Birmingham SW ) Franchisee Joe Smith
14th February 2012
Joe Smith opened the doors of his custom designed sign making centre back in June 2006 at the age of 29.

Meet Signs Express (Twickenham) Franchisee Jayesh Patel
3rd January 2012
Signs Express (Twickenham) Franchisee Jayesh Patel Originally opened in 2003, Jayesh employs four staff at his 3000 sq ft unit based on...

Meet Signs Express (Leeds) Franchisees Dave & Kim Nurse
19th December 2011
Signs Express (Leeds) husband and wife team Dave and Kim Nurse now employ six staff at their 1981 sq ft unit in Leeds.

Signs Express Franchise

Further Information

Franchise Information

BFA Membership Status
Full
UK Years Established
21 years
Current UK Coverage
60%
Franchisee Support Staff
19
Personal Investment Req.
£45,000
Total Startup Cost
£120,000
'Territory management' business location 'Territory management' business location
Business to business services Business to business services
Franchisee employs and manages staff Franchisee employs and manages staff

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